FAQs
How do I care for my Rani Rose fashion jewellery?
To keep your jewellery looking as good as new, we recommend avoiding direct contact with water, perfumes, lotions, or harsh chemicals. After wearing, gently wipe your piece with a soft cloth and store it in the pouch or box it came in. Keeping it dry and storing it separately helps prevent scratches and tangles—treat it like a little treasure, because it is.
Can I adjust the length of my necklace or bracelet?
Yes! Most of our necklaces and bracelets come with adjustable chains or extenders so you
can style them your way—whether it’s a choker fit or a relaxed drop. And don’t forget: each necklace comes with our signature Rani-do Pearl at the back, because style is 360° and your back shots deserve a glow too.
Are your earrings suitable for sensitive ears?
Absolutely. Comfort is a priority at Rani Rose. All our earrings are made with surgical steel
post pins, making them hypoallergenic and safe for sensitive ears—so you can wear them
all day, worry-free.
Do you offer gift packaging or wrapping services?
Yes, and it’s just as dreamy as the jewellery inside. Whether you’re gifting it or unboxing it
for yourself, we wrap every Rani Rose piece with extra care and thought. You can select the
gift packaging option at checkout to make your delivery extra special.
How can I track my order?
Once your Rani Rose order is shipped, you’ll receive a confirmation email with a tracking
link. Just click on it to follow your parcel’s journey. We ship all packages with love and
sealed care, so your jewellery reaches you safe, fresh, and untouched.
What is your return and exchange policy?
Each Rani Rose piece is packed freshly and hasn’t been worn or returned before—no
recycled items here. We put a lot of love and effort into getting your order right. So, we offer exchanges only if a wrong or damaged product is delivered. Unfortunately, we do not accept returns unless there is a genuine issue. Please refer to our detailed policy on the “Returns and Exchanges” page on our website.
Do you offer international shipping?
Yes, we do! Rani Rose ships worldwide, because elegance knows no borders. Please note
that customs fees, import duties, or local taxes (if any) are the responsibility of the
recipient.
How can I contact your team?
We’re always here to help. Whether it’s a query about your order, styling help, or just a little chat about our designs, drop us a message through our Contact Us page or email us. The Rani Rose team is friendly, responsive, and always rooting for your shine.
